Common Concerns: Why People Choose To Book A Discovery Call
We started discovery calls about three months ago. I was finding that a lot of people were at home worried about their condition and unsure what the best answer was.
Since doing the discovery calls there seemed to be three main concerns that were bothering people.
Number 1 : Clear Diagnosis
People had concerns that their condition was not formally diagnosed. This meant it was very difficult for them to choose the appropriate treatment. One lady said that she had looked at so much stuff online that she felt exhausted. She described sitting, analysing hundreds of online articles and the moment she had decided that this particular condition seemed to fit her symptoms a second later she would see another condition that had similar symptoms. She felt so confused.
What was worse is that she was always drawn to the conditions that were sinister in nature. When she saw her symptoms could be a sign of something serious and she would play this over in her mind and forget about the other conditions that she had just read about.
This is the problem with the Internet. Our minds will always go into fight or flight response if we see symptoms that could be related to cancer, life threatening problem or serious neurological condition.
She said to me the investment in her time to speak to a Chartered physiotherapist was helpful just for the reassurance of speaking to someone knowledgeable who knew what they were talking about.
This is actually scientifically proven
A clear diagnosis that rules out serious conditions provides fantastic reassurance and can have a immediate effect on our pain.
When we are anxious we release a hormone called cortisol and this can worsen your perception of pain. This is why having a professional look at you can help.
To summarise a discovery call can be a great way to get an idea of the likely diagnosis.
Number 2: Speak To Someone Knowledgable
The second reason people booked a discovery call was to ask questions to a knowledgeable professional.
With 10 years experience treating everyone from elderly people to elite athletes Nicole is able to access a wealth of information. With a commitment to daily CPD she is able to access knowledge from further education, books, mentors, conferences and research studies to give her the best current answer.
Her experience of treating hundreds of patients also allows her to recognise clinical patterns easily. This allows her to refer you on if needed or recommend treatments that have worked for other people and have scientific grounds.
It will take you years to scroll through Google to learn this information. Which is why a discovery call is a great way of accessing the information completely for free.
Number 3: Knowing The Best Course Of Action
People often jump onto a discovery call is because they don’t know what the right treatment is for them. They may have had bad experiences in the past with manual therapists or been disappointed with the physio they received within the NHS. They are searching for someone who can deliver them results.
It is difficult for newcomers to understand the difference of service that you received at The Physio Crew compared to other clinics. We have tailored the service to make it as easy and convenient as possible for clients. This includes easy parking, online booking, online payment, and staff that are committed to completing CPD every day.
The discovery call allows you to get to know us so we can help guide you on the best course of treatment for yourself. Nicole built The Physio Crew on honesty. If we are not the right people for you we will tell you that. If we are not, we will be happy to write a referral letter to your GP.
Many people ask why would we do a discovery call at The Physio Crew for free?
The answer is simple.
We know that the more people we help the more people will recommend us to their friends which is how our business grows. As we grow we can afford to buy better facilities, better equipment and help more people.
Thank you for supporting us in our mission of reaching every person on earth with physiotherapy education information and services.
Nobody deserves to live in pain.